All portrait commissions are custom, hand-drawn digital artworks created specifically for each client. Because of the personalized nature of commission work, all requests are subject to review, confirmation, and availability before being accepted.

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A 50% non-refundable deposit is required to secure a commission and reserve time in our schedule. This deposit is applied toward the final total cost of the portrait. Work on a commission will not begin until the deposit payment has been received and confirmed. The remaining balance is due once the portrait is completed and before final high-resolution files are delivered.

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Commissions may be cancelled with a full refund only if work has not yet begun. Once the commission process has started, the deposit becomes non-refundable, even if the client chooses to cancel. Due to the custom nature of commissioned artwork, completed portraits are non-returnable and non-refundable once delivered.

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Turnaround time varies depending on commission complexity and how many commissions are scheduled ahead of yours. Estimated timelines will always be communicated and confirmed prior to payment. More complex requests, such as multiple subjects or detailed compositions, may require additional time.

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All commissioned artwork is delivered as a high-resolution digital file unless otherwise agreed upon. Physical products or merchandise featuring commissioned artwork are offered only when selected as add-ons and confirmed during the approval process.

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By submitting a commission request and completing payment, you agree to the terms outlined in this policy.